Shipping information
HB-DIGITAL GmbH delivers in Germany and all EU and EEA countries. The delivery costs and recipient countries are listed in the table below. If your country is not listed in our table, please send us an enquiry using the contact form so that we can organise a delivery
Delivery is carried out by our logistics partners DHL, GLS and DPD. In some cases, parcels may be delivered by FedEx due to the nature of the destination address or the contents of the order.
For bulky goods and items weighing more than 31.5 kg, our company offers a forwarding service. The goods are delivered on a one-way pallet or Euro pallet.
If you have any further questions about shipping and delivery, you can reach us Monday to Friday from 9:00 - 16:00 (except public holidays in North Rhine-Westphalia - Germany)
Domestic delivery within Germany:
PAKET
Order value
up to 40, - €
from 40, - €
Standard shipping DHL, DPD or GLS
4,90 - €, 1-2 working days
Free of charge - €, 1-2 working days
Bulky goods from 80cm (e.g. satellite antenna) GLS
9,90 - €, 1-2 working days
Free of charge - €, 1-2 working day
Spedition
80,00 - €, 2-3 working days
80,00 - €, 2-3 working days
DHL Express
- Next day delivery from Mon-Thu, for orders placed before 14:00
Orders placed on Friday will be delivered the following Monday. - Please provide your telephone number so that the delivery service can contact you to arrange a delivery date.
- Deliveries to remote areas will incur an additional charge of 11.90€
up to 5 kg
up to 10 kg
up to 20 kg
up to 30 kg
15,90 - €
29,90 - €
24,90 - €
35,90 - €
Delivery within the EU and EEA member states:
DHL and DPD
ZONE
Countries
up to 5 kg
up to 10 kg
up to 15 kg
up to 20 kg
up to 25 kg
up to 30 kg
up to 50 kg
up to 100 kg
ZONE 1
Belgium
Netherlands
Austria
7,90 - €
9,90 - €
11,90 - €
13,00 - €
14,90 - €
16,90 - €
23,90 - €
41,90 - €
ZONE 2
Denmark
France
Italy
Spain
11,90 - €
14,90 - €
17,00 - €
19,90 - €
22,90 - €
25,90 - €
36,90 - €
63,90 - €
ZONE 3
Luxembourg
Monaco
Poland
Czech Republic
16,90 - €
20,90 - €
25,90 - €
28,90 - €
32,90 - €
37,00 - €
53,90 - €
95,90 - €
ZONE 4
Bulgaria
Estonia
Finland
Ireland
Croatia
Latvia
Lithuania
Portugal
Romania
Sweden
Slovakia
Slovenia
17,90 - €
21,90 - €
26,90 - €
31,90 - €
36,90 - €
40,90 - €
59,90 - €
110,00 - €
DHL Express Economy
- Delivery times: 2 - 3 working days
- Please enter your telephone number so that the delivery service can contact you to arrange a delivery date.
- The delivery time for remote areas, such as islands, may be extended by 2 - 5 working days.
- Deliveries to remote areas will incur an additional charge of 25.00€
ZONE
Countries
up to 5 kg
up to 10 kg
up to 15 kg
up to 20 kg
up to 25 kg
up to 30 kg
up to 50 kg
up to 100 kg
ZONE 1
Belgium
Luxembourg
Netherlands
15,90 - €
16,90 - €
19,90 - €
22,90 - €
27,90 - €
32,90 - €
51,90 - €
96,90 - €
ZONE 2
Denmark
France**
Monaco
Austria
16,90 - €
18,90 - €
21,90 - €
24,90 - €
30,90 - €
35,90 - €
56,90 - €
106,90 - €
ZONE 3
Irland
Italy
Poland
Spain
Czech Republic
18,90 - €
19,90 - €
23,90 - €
26,90 - €
33,90 - €
39,90 - €
62,90 - €
116,90 - €
ZONE 4
Finland
Croatia
Liechtenstein
Portugal
Romania
Sweden
Slovakia
23,90 - €
25,90 - €
30,90 - €
34,90 - €
42,90 - €
50,90 - €
80,90 - €
150,00 - €
DHL Express Premium
- Delivery times: 1 - 2 working days
- Please enter your telephone number so that the delivery service can contact you to arrange a delivery date.
- The delivery time for remote areas, such as islands, may be extended by 1 - 3 working days.
- Deliveries to remote areas will incur an additional charge of 25.00€
ZONE
Countries
up to 5 kg
up to 10 kg
up to 15 kg
up to 20 kg
up to 25 kg
up to 30 kg
up to 50 kg
up to 100 kg
ZONE 1
Belgium
Luxembourg
Netherlands
23,90 - €
32,90 - €
39,90 - €
48,90 - €
57,90 - €
67,90 - €
119,90 - €
219,90 - €
ZONE 2
Denmark
France
Monaco
Austria
26,90 - €
44,90 - €
53.90 - €
64,90 - €
75,90 - €
129,90 - €
259,90 - €
ZONE 3
Italy
Poland
Spain
Czech Republic
29,90 - €
36,90 - €
47,90 - €
58,90 - €
70,90 - €
82,90 - €
139,90 - €
279,90 - €
ZONE 4
Finland
Croatia
Liechtenstein
Portugal
Romania
Sweden
Slovakia
32,90 - €
41,90 - €
53,90 - €
66,90 - €
80,90 - €
95,90 - €
169,90- €
339,90 - €
Spedition
- Enter your telephone number and e-mail address to announce the delivery!
- There is a surcharge of 190€ for delivery to the Balearic Islands.
Belgium
France
Italy
Luxembourg
Netherlands
Spain
Austria
80,00 - €, 2-3 working days
Denmark
Poland
Czech Republic
110,00 - €, 2-3 working days
As soon as your parcel has been handed over to one of our logistics partners, you will receive a tracking number for your order and a delivery confirmation by email. This allows you to check the status of your delivery online via the tracking portal.
If you have any questions, please contact us.
Opening hours: Mon-Fri: 09:00-17:00
Please note that no deliveries are made at weekends and on public holidays.